Cognitive English Classes (“Company”, “We”, “Us”, or “Our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, https://cognitiveenglishclasses.co.in/ (“Website”).
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you use our Website, contact us, enquire about our courses, or interact with our services.
By using our Website, you agree to the practices described in this Privacy Policy.
Company Information
Cognitive English Classes Kothi No. 440/17, 1st Floor, Sector-17, Faridabad-121002, Haryana, India Near KL Mehta Dayanand Public School
We may collect personal information that you voluntarily provide to us when you contact us, submit an enquiry, request information about our courses, register for a class, or otherwise communicate with us.
This information may include:
Full name Email address Phone number City or location Course or exam you are interested in Information provided through enquiry or contact forms Any other information you choose to provide to us
We may also collect certain information automatically when you visit our Website.
Usage and Technical Information
When you access our Website, certain technical information may be collected automatically. This may include:
IP address Browser type and version Device type Operating system Pages visited Date and time of your visit Time spent on pages Referring website or source Basic website usage and diagnostic information
This information may be used to understand how visitors use our Website, improve website performance, maintain security, and identify technical issues.
Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to improve website functionality and understand how visitors use the Website.
Cookies are small files stored on your device when you visit a website.
We may use cookies for purposes such as:
Remembering basic website preferences Improving website functionality Understanding website traffic and usage Measuring the performance of our pages and content Maintaining website security
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.
How We Use Your Information
We may use the information we collect for the following purposes:
To respond to your enquiries and requests To provide information about our courses and classes To contact you regarding your enquiry or requested service To schedule or manage classes, assessments, demos, or other requested services To process payments where applicable To provide customer support To improve our Website, courses, services, and user experience To understand Website usage and visitor interests To maintain Website security and prevent misuse To send service-related communications To send promotional or marketing communications where permitted by applicable law and, where required, with your consent To comply with applicable legal and regulatory requirements
Communication and Marketing
If you provide your contact details through our Website or directly contact us, we may use those details to respond to your enquiry or provide information related to the course or service you have requested.
Where permitted by applicable law, we may also contact you about our courses, classes, offers, or other services.
You may request that we stop sending promotional communications at any time by contacting us.
Course Enquiries and Trial Classes
If you contact us regarding a course, demo class, assessment, trial class, or other service, we may collect the information necessary to respond to your request and arrange the requested service.
The Website may also provide instructions for making payments for certain classes or services. Payment information may be processed through the relevant payment method or payment service provider.
We do not intend to store complete payment card, banking, or other sensitive payment credentials on our Website unless specifically required for the operation of the payment service.
Sharing of Personal Information
We do not sell your personal information.
We may share information with third parties only where reasonably necessary for operating our Website and providing our services.
This may include:
Service Providers
We may use third-party service providers for website hosting, analytics, communication, payment processing, technical support, security, or other services required to operate our Website and business.
These service providers may process personal information on our behalf and are expected to use it only for the services they provide.
Legal Requirements
We may disclose personal information where required by applicable law, regulation, legal process, court order, or a valid request from a government or law-enforcement authority.
Business Transfers
If Cognitive English Classes is involved in a merger, restructuring, acquisition, or transfer of business assets, personal information may be transferred as part of that transaction, subject to applicable law.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, resolving disputes, maintaining security, and complying with legal obligations.
The actual retention period may vary depending on the type of information and the reason it was collected.
When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and technical requirements.
Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you Request correction of inaccurate information Request deletion of personal information where legally permitted Withdraw consent where processing is based on consent Request information about how your personal information is being used Object to or restrict certain processing where applicable Opt out of promotional communications
To exercise a privacy-related request, please contact us using the details provided in the Contact Us section.
We may need to verify your identity before processing certain requests.
Children’s Privacy
Our Website and educational services may be accessed by students of different age groups.
We do not knowingly collect personal information from children in a manner that violates applicable law. Where parental or guardian consent is required by applicable law, we will take reasonable steps to obtain such consent.
If you believe that a child has provided personal information to us without the required consent, please contact us so that we can review and take appropriate action.
Links to Third-Party Websites
Our Website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
Third-Party Services and Analytics
We may use third-party tools or services to understand Website traffic, improve performance, communicate with users, process payments, or provide other Website functionality.
These third parties may collect or process information according to their own privacy policies.
We encourage you to review the privacy policies of any third-party service you use through our Website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, Website functionality, legal requirements, or privacy practices.
You are encouraged to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us at:
